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Course Information

Consulting Skills for Managers (MMG 757)

Term: 2016-2017 Spring

Faculty

Robert M. Goldberg M.B.A.
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Schedule

Thu, 6:00 PM - 9:30 PM (1/26/2017 - 4/13/2017) Location: CAMB 17SOM 408M

Description

This course explores the essentials of the consulting relationship and the skills critical to the consulting process. Managers develop ability to apply consulting skills and processes in a variety of situations from working with international personnel to getting the most from cross-functional teams to dealing with external clients and vendors. Tools for assessment, analysis and implementation will be reviewed. Topics include negotiating scope, influencing expectations, overcoming resistance and giving clients feedback.