Course Information

Consulting Skills for Managers (MMG 757)

Term: 2016-2017 Summer


Robert M. Goldberg M.B.A.
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Thu, 6:00 PM - 10:15 PM (6/8/2017 - 8/3/2017) Location: CAMB 17SOM 305M


This course explores the essentials of the consulting relationship and the skills critical to the consulting process. Managers develop ability to apply consulting skills and processes in a variety of situations from working with international personnel to getting the most from cross-functional teams to dealing with external clients and vendors. Tools for assessment, analysis and implementation will be reviewed. Topics include negotiating scope, influencing expectations, overcoming resistance and giving clients feedback.