Help

Course Information

Reference Resources (ELM 521)

Term: 2018-2019 Spring

Faculty

Liz M. Pagan-Santana Ed.D.
Email address is hidden, click here to email

Schedule

Sat, 3:35 PM - 5:30 PM (1/19/2019 - 1/19/2019) Location: PRICO CCPRC
Sun, 8:30 AM - 4:00 PM (2/3/2019 - 2/3/2019) Location: PRICO CCPRC
Sun, 8:30 AM - 4:00 PM (3/3/2019 - 3/3/2019) Location: PRICO CCPRC
Sun, 8:30 AM - 4:00 PM (3/31/2019 - 3/31/2019) Location: PRICO CCPRC

Description

This course provides the skills and knowledge needed to manage reference services and resources in different types of libraries. Students explore reference resources in different formats and their use to meet the user's need. Students look at professional library selection tools to locate the best and most relevant information resources in a variety of options to bring service to local or remote users. This course emphasizes lay issues for the information professional, including information needs and seeking behaviors, the reference interview and the reference and instructional librarian as a professional. It also explores the communicative strategies and social aspects of information.