Purpose

This course deals with the discipline of dealing with the possibility that some future event will cause harm. It provides strategies, techniques, and an approach to recognizing and confronting any threat faced by an organization in fufilling its mission. It considers the questions: What can go wrong?, What will we do?, and How will we pay for it?

Course Objectives

Student will gain:
  • A understanding of key issues in the field of healthcare quality
  • An appreciation of both the importance and the difficulties associated with data collection and analysis and monitoring of patient outcomes
  • An understanding of process improvement, performance improvement
  • An understanding of the role of organizational leaders and how they impact on quality issues.
  • The National Patient Safety Goals

Learning Outcomes

  • Students will become knowledgeable about the various tools used in performance and process improvement.

Skill Outcomes:

  • Students will become proficient in tracking, trending and analyzing data and using control charts.
  • Students will learn how to manage aggregate data and to complete reports that transform raw data into information that can be used to make organizational decisions.
  • Plan a pro-active, patient outcome focused Risk Management program to meet the needs of healthcare organizations.

  • Understand the  the role of Risk Management in Healthcare and the evolvement from a reactive to a pro-active focus

  • Undersand Patient Safety and quality healthcare

     

Academic Integrity

Students are expected to maintain integrity in all academic work. They will not attempt to get grades by any means other than honest academic effort. All work must be completed by individual students except for group projects. It is not permissible to hand in the same work for different courses without the express permission and agreement of the instructors involved.

Students are expected to maintain integrity in all academic work. They will not attempt to get grades by any means other than honest academic effort. All work must be completed by individual students except for group projects. It is not permissible to hand in the same work for different courses without the express permission and agreement of the instructors involved.

Disablity Support

Cambridge College arranges access to facilities and academic programs for students with physical, mental, or learning disabilities of permanent or temporary duration. Accommodations are determined on an individual basis and include, but are not limited to, sign language interpreters, note takers, audio recording, tutorial services, priority registration, course modification, parking, and classroom modification.

Please contact the Coordinator for Student Special Services at ext. 1200, to discuss your disability, so we can arrange for and monitor services you need in compliance with the Americans with Disabilities Act. You are responsible to provide documentation from a qualified physician or clinician that presents a specific diagnosis of your disability, explains its limiting effects, and makes recommendations for accommodation. It is important to provide this documentation as soon as possible since many services are outside the College and must be arranged far in advance. Course instructors and advisors are notified of any students with disabilities and their required accommodations.

Plagiarism

Plagiarism is the appropriation of another’s work and passing off as one’s own the ideas and language of another. The student will not plagiarize or copy the work of any other person, and will properly acknowledge the use of any outside resources. Any breach of academic integrity is grounds for a grade of No Credit in academic courses and/or dismissal.
Cambridge College Academic Catalog
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These are the TYPES used in Coursework for Grading.  Edit or Replace this section with your own material.

Participation – 30%
Preparation and participation are a substantial part of your final grade.
 
Written Assignments - 30%
All written work is to be done in double-spaced, Times-New Roman 12-point font with margins of .5. Papers will be graded not only on content but also on over grammatical and sentence structure. The use of both spell check and grammar check are strongly recommended.
 
Team Presentation and Project - 25%
This will require research and preparation prior to the second Face-to-Face session.
 All members are required to participate
 
Discussion Forum - 15%   On time participation is critical to quality dialog.  Try to respond to at least one other posting.
 
Late policy: Assignments are due on Sundays at 11 p.m. Late Assignments will not receive full credit, unless arrangements are made in advance. If you have a problem with a due date, talk to me in person or send me an email before the due date explaining your problem and proposing a new due date.
This is the information on how the course will be run.   It is posted here for example only.    Edit or Replace this section.


Technology:
This course will require access to a computer and the internet. It has half the face to face contact hours of a regular Masters of Management course, and will require significant outside of class room activity. 
 
Participation in on-line discussions: Discussion topics relating the course concepts to your own situation or to current events or issues will be posted. You will be expected to respond to these topics by the due date.
 
Face-to-face instruction with in-class activities and collaborative teamwork. There will be sessions of face-to face interaction, one at the beginning of the course – and the second toward the end. These sessions will allow for direct interaction with the instructor and class-mates.  Learning activities will include lectures, discussion, experiential exercises, and team work on a group project.
 
A term project demonstrating your ability to analyze the managerial issues will be presented in class. Teams will be assigned in the first in-class session.