Financial Aid Hold - Financial Aid (800) 877-4723 Ext. 1440
Reason for hold: Your Financial Aid is in process or not complete.
If you have applied for financial aid, the process may not be complete and funds may not have arrived to date, resulting in a hold. Prior to contacting the Financial Aid Office, please check your account on line.
Business Hold - Student Accounts (800) 877-4723 Ext. 1326
Reason for hold: You have a balance with the college which must be paid.
- You have a payment plan; the balance must be paid before the hold will be removed.
- You have Third Party Billing in effect and payment may be due.
Academic Undergraduate Hold – James Lee, Dean (617) 873-0236; or Jeff Hogan, Academic Advising Coordinator for Cambridge (800) 877-4723 Ext. 1728
Academic Graduate Education Hold – School of Education (800) 877-4723 Ext. 1181 for referral to your Program Chair.
Academic Graduate Counseling Hold – School of Psychology and Counseling (800) 877-4723 Ext. 1223 for referral to your Program Chair.
Academic Graduate Management Hold – Mary Ann Joseph, Acting Dean, School of Management (800) 877-4723 at ext. 1227
Academic CAGS Hold – School of Education or School of Psychology and Counseling (see numbers above)
Graduation Clearance Hold – Registrar’s Office (800) 877-4723 Ext. 1101. This hold will be removed at the close of the Registrar’s graduation clearance for the current term. If you do not intend to complete your degree-program requirements this term, please update your anticipated graduation date with the Registrar's Office, and the hold will be removed so that you may register for the upcoming term.
International I-20 Hold – International Student Office (617) 873-0169. This hold will be removed and the student will be allowed to register for courses once the DSO has met face to face with the international student and has given the student the I-20 form.
If you attend a Regional Center outside Cambridge, Massachusetts, and need additional information, please contact the Site Director for assistance:
- California (Inland Empire) - Ms. Rita Clemons, Director, (909) 635-0250 Ext. 1560
- Massachusetts ( Lawrence Regional Center) - Melissa Sue Frasca – Assistant Director, (617) 868-1000 Ext. 1471
- Puerto Rico - Dr. Jose R. Irizarry-Mercado, Director, (787) 296-1101 Ext. 1534
- Massachusetts (Springfield) - Ms. Teresa Forte, Director, (617) 868-1000 Ext. 6622