Skip To Content

Search
 I forgot my password      New User?
You are here:  Tutorials > Browsers > Default Page

Browsers


What is a Browser?

A web browser is software that allows you to access websites and resources on the World Wide Web. Common browsers are Firefox, Internet Explorer, and Safari. Below are recommedations to follow and detailed information regarding browsers.


Preferred Browsers


How do I know what version my browser is?

  • Firefox – Select “Help” from the browser main menu located at the top of the browser and select “About Mozilla Firefox”.
  • Safari – Select the Settings icon (it looks like a wheel) and select “About Safari”.
  • Internet Explorer – Select “Help” from the browser main menu located at the top of the browser and select “About Internet Explorer”.
Browsers and Settings:

The use of the Firefox browser is highly recommended to provide the best Moodle experience.
Firefox is available for both Windows and Mac platforms - Download Firefox for free
.

 

Other Browsers:

The following browsers are compatible with Moodle in most instances, but you may have some compatibility issues.

Note:

  • IE may cause problems with file downloads, running errors, assignment completion, levels of interactivity using discussion board forums, and creating and editing content.
  • Firefox 3 may not display all PDFs properly. If this occurs, install Adobe Acrobat Reader 9.
  • Opera does not show built-in html editor (WYSIWYG) in Moodle.
  • Safari does not show built-in html editor (WYSIWYG) in Moodle. Chat tool does not always work properly.

Browsers Settings


For Moodle to work properly, we recommend the following updates and settings since some of the Moodle courses use pop-up windows, therefore you will need to disable pop-up blockers in your browser or toolbar (to make these updates in Firefox go to your navigation bar and click on Tools/Options or in IE go to Tools/Internet Options. In Safari click the Apple Menu/Software Update to update Java, to enable Cookies select Preferences/Privacy and for Pop-ups select Safari).

For optimal performance, we recommend you select the following settings:

  • Pop-ups: enabled.
  • Cookies: enabled (with prompt or without) (Cookie handling in Safari).
  • Java: ensure you have an up-to-date version of Java by visiting http://www.java.com.
  • Screen Refresh: set your browser to refresh on each visit to a Moodle site.

    Alerts


Moodle Technical Requirements & Recommendations

Please review the following requirements and recommendations for computer operating system and software to be sure your computer is set up properly.

  • Windows: Windows 2000, XP, Vista, or Windows 7 and a 56k V.90 modem or better Internet connection.
  • Macintosh: Mac OS X 10.4 or highter and a 56k V.90 modem or better Internet connection.
  • You might need additional software or browser plug-in in order to display some content (streaming media, interactive multimedia, etc.) in individual courses. If so, you will typically see a message asking if you want to install the needed software (ex: Java, Flash, Shockwave Player, Windows Media Player, etc.). Go to GSC Links and click the buttons to install the necessary software or plug-ins.

Alert: Internet Explorer Security

When using Internet Explorer to access Moodle, some users may get a pop-up message that says, "This page contains both secure and non-secure items. Do you want to display the non secure items" every time they click on a link. To stop this message from appearing, use the following steps:
  1. In Internet Explorer, click on Tools and select Internet Options
  2. Click on the Security tab
  3. Click on Custom Level
  4. Scroll down to the section called Miscellaneous and change the setting called Display Mixed Content to Enable
  5. Click Ok

Alert: Problem with video playback using Firefox version 23 (Mac and PC)

Firefox has recently updated their browser for all users to version 23. Version 23 includes a crucial security change that will refuse to load an embedded video if it is not from a secure connection. This is an important security improvement, but it will require that you permit the video to be loaded if it does not appear on its own.

When you load a page with a missing video, do the following:
  • Look next to the URL in the address bar for a shield icon (on the left).

  • Click on the shield and a popup panel will appear.


  • Click on the dropdown menu and select “Disable Protection on This Page”
  • Once selected, the page will reload and the video will appear.

A streamlined solution may be forthcoming from Firefox, but until then these extra steps will be needed when a video does not load.



 


Clearing your Cache


You should periodically clear your web browser's cache to allow your browser to function more efficiently.


Each time you access a file through your web browser, the browser caches (i.e., stores) it. By doing this, the browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click back or forward.

A cookie is a file created by a web browser, at the request of a web site, that is then stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.

A browser's history is a log of sites that you visit. When you press a browser's back button, you are moving back one entry in the history log. Browsers will normally clear the history at regular intervals, but you may want to clear it manually for privacy.Below are the instructions for clearing cache on computers using Windows and Mac operating systems and Mobile Devices. Please find your browser and follow the steps to clear your cache.


Windows Mac Mobile Devices
Microsoft Internet Explorer 9.0 | 8.0 | 7.0 | 4.0-6.0 Safari 4.0 & Up | 1.0 Safari on iOS (iPhone, iPod, iPad)
Mozilla Firefox 3.5-3.6 | 2.0-3.0 Mozilla Firefox 3.5-3.6 | 2.0-3.0 Android latest version
Safari 4.0 & Up Google Chrome latest version  
Google Chrome latest version    



Clearing browser cache on Windows



Microsoft Internet Explorer 9.0
  1. Open Internet Explorer.
  2. Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
  3. Click Internet Options and choose the General tab.
  4. Click the Delete... button under the "Browsing History" section.
  5. Make sure you uncheck "Preserve Favorites Website Data" at the top of this window.
  6. Make sure you check all options below "Preserve Favorites Website Data".
  7. Click the Delete button. (Deleting files could take a while if you have a lot of files and history.)
  8. Click OK to close window.
Microsoft Internet Explorer 8.0
  1. Open Internet Explorer.
  2. Click Tools in the left menu bar (if opened) or click on Tools in the lower right menu bar.
  3. Click Internet Options and choose the General tab.
  4. Click the Delete... button under the "Browsing History" section.
  5. Make sure you uncheck "Preserve Favorites Website Data" at the top of this window.
  6. Make sure you check all options below "Preserve Favorites Website Data".
  7. Click the Delete button. (Deleting files could take a while if you have a lot of files and history.)
  8. Click OK to close window.
Microsoft Internet Explorer 7.0
  1. Open Internet Explorer.
  2. Click Tools in the upper toolbar or click on the Tools icon.
  3. Click Internet Options to open Internet Properties.
  4. Click the General tab
  5. Click Delete under "Browsing History".
  6. Click Delete Files under "Temporary Internet Files".
  7. Click Yes on the Delete Files dialog box.
  8. Click Close and then OK.
Microsoft Internet Explorer 4.0-6.0
  1. Open Internet Explorer.
  2. Click Tools in the upper toolbar.
  3. Click Internet Options to open Internet Properties.
  4. Click the General tab
  5. Click Delete Files under "Temporary Internet Files".
  6. Check Delete all offline content.
  7. Click OK on the Delete Files dialog box.
  8. Click Apply and then OK.
Mozilla Firefox 3.5-3.6
  1. Open Firefox.
  2. Click Tools in the upper toolbar and select Clear Recent History.
  3. Select the Time Range to clear (drop-down menu).
    - Select Everything to clear all cache.
  4. Click Details to choose what history elements to clear.
    -e.g. cache and cookies
  5. Click the Clear Now button.
  6. Exit and re-launch the browser.
Mozilla Firefox 2.0-3.0
  1. Open Firefox.
  2. Click Tools in the upper toolbar and select Clear Private Data.
  3. Check Cache and cookies.
    - Note: you can select other data you would like to clear as well.
  4. Click the Clear Private Date Now button.
  5. Exit and re-launch the browser.
Safari 4.0 & Up
  1. Open Safari.
  2. Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
  3. Select Reset Safari from the drop-down.
  4. Choose what history and other elements to clear.
  5. Click the Reset button.
  6. Exit and re-launch the browser.
Google Chrome
  1. Open Chrome.
  2. Click the Wrench Icon (Tools menu).
  3. Select Options.
  4. Select Under the Hood on the left, click Clear browsing data... in the "Privacy" section.
  5. Select the items you want to clear
    - e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site data. You can choose the period of time for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select Everything.
  6. Click Clear browsing data.
  7. Close tab.
  8. Exit and re-launch the browser.

Clearing browser cache on Macs



Safari 4.0 & Up for Mac OS X
  1. Open Safari.
  2. Click Tools in the left menu bar (if opened) or click on the Gear icon in the right toolbar.
  3. Select Reset Safari from the drop-down.
  4. Choose what history and other elements to clear.
  5. Click the Reset button.
  6. Exit and re-launch the browser.
Safari 1.0 for Mac OS X
  1. Open Safari.
  2. Click on Safari in the upper toolbar and Select Empty Cache.
  3. Click Empty on the Are you sure message box.
  4. Exit and re-launch the browser.
Firefox 3.5 - 3.6 for Mac OS X
  1. Open Firefox.
  2. Click Tools in the upper toolbar and select Clear Recent History.
  3. Select the Time Range to clear (drop-down menu).
    - Select Everything to clear all cache.
  4. Click Details to choose what history elements to clear.
    - e.g. cache and cookies
  5. Click the Clear Now button.
  6. Exit and re-launch the browser.
Firefox 2.0 - 3.0 for Mac OS X
  1. Open Firefox
  2. Click on Firefox in the upper toolbar and Select Preferences.
  3. Click the Privacy Icon.
  4. Click Clear Now under the Private Data section.
  5. Close window.
  6. Exit and re-launch the browser.
Google Chrome for Mac
  1. Open Chrome
  2. Click the Wrench Icon (Tools menu)
  3. Select Options
  4. Select Under the Hood on the left, click Clear browsing data... in the "Privacy" section.
  5. Select the items you want to clear
    - e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site data. You can choose the period of time for which you want to clear cached information from the Clear data from this period drop-down menu. To clear your entire cache, select Everything.
  6. Click Clear browsing data.
  7. Close tab.
  8. Exit and re-launch the browser.
Microsoft Internet Explorer 4.0 - 5.0 for Mac
  1. Open Internet Explorer.
  2. Click Edit in the upper toolbar and select Preferences.
  3. Click the arrow beside Web Browser.
  4. Click Advanced.
  5. Click Empty Now.
  6. Click Ok.
  7. Exit and re-launch the browser.

Mobile Devices



Safari for iOS (iPhone, iPod touch, iPad):

To clear cache and cookies:
  1. From the home screen, tap Settings, and then tap Safari.
  2. At the bottom of Safari's settings screen, tap Clear cookies and data, or Clear Cookies and Clear Cache. Confirm when prompted.
To clear history:
  1. From the home screen, tap Safari.
  2. At the bottom of the screen, tap the Bookmarks icon.
  3. In the lower left, tap Clear.
  4. Tap Clear History.
Android:
  1. Start your browser.
  2. Tap Menu, and then tap More.
  3. Select Settings.
  4. Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.

Sources:
https://mycourses.tstc.edu/file.php/1/web_check/browsercheck.htm

http://sebts.edu/portal/IT/moodlerequirements.aspx
http://ctl.ualberta.ca/technology-services/eclass/using-eclass-moodle/recommended-browsers-settings

 

Cambridge College
1000 Massachusetts Ave. Cambridge, MA 02138
http://www.cambridgecollege.edu

Creative Commons License
Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License

 

   

What browser am I using? Is my browser up to date? Web ...

What browser am I using? Is my web browser is up to date? Find out about your browser 

Test your Browser for Compatibility<--click here